Bank Mandiri

Bank Mandiri secures 18 nationwide sites with VAULT

Bank Mandiri is one of Indonesia's largest financial institutions. Regional headquarters, branch offices, and datacenters needed a single physical security platform — one that integrated with existing Avigilon surveillance and scaled with the bank. The bank deployed VAULT in 2019.

Products: VAULT Central · Visitor Management · Barriers & Turnstiles
Industry: Financial Services
Region: Indonesia, Nationwide

At a glance

sites

Headquarters, regional offices, datacenters

access points

Doors, turnstiles, secured zones

turnstiles

Integrated barrier control

Challenge

Nationwide banking operations stress access platforms in ways branch deployments don't. Bank Mandiri processes thousands of daily visitors with consistent screening, unifies credentials across doors, turnstiles and lifts, and runs alongside an existing Avigilon video estate. Policy must hold from branch counter to datacenter floor — and credential sharing across 10,000+ users has to stay out of the system.

Solution

VAULT operates as the single platform behind 18 sites. Credentials, visitor flows, and turnstile barriers run through one console. Access events correlate with the bank's existing video infrastructure. New facilities come online under the same policy.

Dual-checkpoint visitor management

15+ visitor stations handle pre-registration, ID verification, and host notification. One check-in works across every entry point.

Turnstile integration

30+ turnstiles synchronised with VAULT. No standalone barrier system. No credential gap between doors and turnstiles.

Avigilon integration

Access events and video footage correlate automatically for incident review. The existing video estate stays in place.

Global antipassback

One credential, one person — enforced across all 18 sites. No tailgating, no badge sharing.

Datacenter-ready

When the bank built its next datacenter, VAULT was deployed without re-evaluation. The platform had already proven itself.

Results

Bank Mandiri has run VAULT across every new facility for six years, with full visibility from branch to datacenter.

The proof of an enterprise platform isn't the pilot. It's the next site built — deployed under the same platform, without re-evaluation. Bank Mandiri has chosen VAULT at every facility for six years.