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Falco

Privacy Policy

How we collect, use, and protect your personal information

This privacy policy sets out how KL TECH (M) SDN BHD uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.


1. What Information We Collect

We may collect the following types of information:

1.1 Traffic Data and Location Data

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

1.2 Web Logs and Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalized service.

1.3 Information You Provide

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website, including information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services

  • Information you provide when you enter a competition or promotion sponsored by us

  • Information you provide when you report a problem with our website

  • Records of correspondence if you contact us

  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data

  • Information about your computer, including where available your IP address, operating system and browser type


2. Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

2.1 How We Use Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

2.2 Third-Party Cookies

From time to time, our website may also use cookies from advertisers and other third parties. These cookies are used to serve ads based on your prior visits to our website. You can opt out of targeted advertising by visiting the appropriate settings in your browser.

2.3 Managing Cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

To manage your cookie preferences:

  • For Chrome: Settings → Privacy and Security → Cookies and other site data

  • For Firefox: Options → Privacy & Security → Cookies and Site Data

  • For Safari: Preferences → Privacy → Cookies and website data

  • For Edge: Settings → Cookies and site permissions


3. How We Use Your Information

We use information held about you in the following ways:

3.1 Service Delivery

To ensure that content from our website is presented in the most effective manner for you and for your computer, and to provide you with information, products or services that you request from us or which we feel may interest you.

3.2 Contractual Obligations

To carry out our obligations arising from any contracts entered into between you and us, and to provide you with the information, products and services that you request from us.

3.3 Marketing Communications

Where you have consented to be contacted for such purposes, to provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about, or about our other goods or services.

We will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you, or if you have consented to this.

3.4 Website Improvements

To notify you about changes to our service and to improve our website based on the information we receive from you.

3.5 Third-Party Products

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you. We or they may contact you about these by post or telephone.


4. Your Rights Under Data Protection Law

Under the Data Protection Act 1998, you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us at info@falco-ecom.com.

Access to Information

We may make a charge of RM20 for this service to cover our administrative costs. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Your Rights Include:

  • The right to access your personal data

  • The right to rectification of inaccurate data

  • The right to erasure of your data

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Retention

We will not keep your personal information for longer than is necessary for the purpose for which it was collected. We will retain your personal information in accordance with applicable laws and regulations.


5. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.


6. Changes to This Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes. This privacy policy was last updated on the date shown at the bottom of this page.

Contact Us About Privacy

If you have any questions about this privacy policy, your personal data, or would like to exercise any of your data protection rights, please contact us:

info@falco-ecom.com

KL TECH (M) SDN BHD

Last updated: June 8, 2026